Notifications

Get notified when SOptim does something. Two channels: email digests and Slack webhooks.

Email digests

Daily or weekly email summarising:

• Visitors scored
• Bot Shield blocks/challenges
• New fraud-order flags
• Disputes received (Max only)
• Top suspicious ASNs of the period

Settings → Notifications → Email digest. Send to up to 5 addresses. Choose daily (sent at 09:00 in your shop's timezone) or weekly (Mondays 09:00).

Slack webhooks

Real-time alerts to a Slack channel for events that need a human eye:

• A fraud order crosses the hold threshold (Grow+)
• A dispute lands (Max)
• A Custom Rule with action block fires more than 10 times in a minute (Scale+)
• Your PAYG spending cap reaches 80%

Settings → Notifications → Slack. Paste in an incoming webhook URL. We validate the URL matches https://hooks.slack.com/services/* — no other domains accepted (this prevents accidentally posting to a third-party webhook).

What we don't notify on

We deliberately don't email/Slack for every single block — that would be noise. The threshold is "this needs a human to look at it." If you want raw logs, use the Visitor Analytics CSV export.

Available on

Free does not have notifications.