Aveline - Online Popup Shop
The worst theme I have ever used! Come on Shopify, this is NOT good enough for your paying customers! If you want to use this for a store in ANY other languages than English, then stay well clear! A mess beyond belief to localise with Shopify's own Translate & Adapt app!
Reply from designer
We appreciate your feedback on using the Dawn theme with the Translate & Adapt app. If you're encountering localization challenges, our Support (https://bit.ly/2AWw5VA) can assist you with compatibility issues.
Big Canyon Pet Food Co.
This update broke pages, took imagery and content out of them, changed fonts and misaligned my product pages. This is awful and costing me a ton of money and time. What the hell is this?!
Reply from designer
We appreciate your feedback on the recent update. It's crucial to maintain consistency when updates are applied. If issues persist, please reach out to our Support (https://bit.ly/2AWw5VA) so we can assist further.
Weluvithere
I hate that every time there is an update occurs I have to figure out why my personalized products can no longer be personalized through the apps that are synced with my store. When an update happens it should be with ease; I am completely stressed out!
Reply from designer
Hey there, app compatibility after theme updates is a real and understandable pain point. When a theme updates, apps that inject code into theme files sometimes need to be reconfigured. We recommend reaching out to the app developer after each update, and contacting our Support (https://bit.ly/2AWw5VA) so we can help identify what's breaking.
Sugar Hill Farmstead
The update has wiped 50% of my products from my store causing me to have go in and redo everything. I have quite a big catalogue of products and this is going to take hours of work. My site is currently useless as my most popular products are missing. Not happy at all with the update causing this issue-
Reply from designer
Hey there, we're really sorry to hear this happened. A theme update shouldn't affect your products, they're stored separately in your admin. This sounds like it may be a display issue unless something happened within your admin that removed products, but again that isn't connected to your theme. Please reach out to our Support (https://bit.ly/2AWw5VA) right away so we can help investigate.
